Straight answers
Frequently asked questions
Is Juno an AI?
Yes. Juno is an AI matchmaker. You talk to her, she gets to know you, and she brings you a small number of considered introductions. She is honest about being an AI, and she explains how she works before you share anything.
How does she get to know me?
Through real conversation, by voice or by text, in your own words. There are no forms and no profile to perfect. The more you share, the sharper her matchmaking becomes. You can see and correct what she has understood about you at any time. See how she works, step by step.
What happens to my voice recordings?
Your voice is processed by our GDPR-compliant, SOC 2 certified providers: Anthropic, ElevenLabs and Deepgram. Each handles your data under its own privacy policy, and you can delete your data at any time.
Can anyone read my conversations?
The substance of your chats is encrypted on your device, with a key only you hold. What Juno keeps is understanding, not transcripts.
Is my data sold?
No. We do not sell your personal data. The full detail is in our Privacy Policy.
What does Juno cost?
Talking to Juno is free. When she has someone in mind, an introduction is £14.99. Human matchmakers charge thousands for the same job with a smaller reach. Full pricing details live in the app.
Where is Juno available?
Juno is launching in the United Kingdom. The beta starts in Bristol, then rolls out across the UK.
When does Juno launch?
Juno launches on 14 September 2026. The beta is open now and runs right up to launch day. Join the beta.
Does Juno carry out background checks?
No. Juno does not run background checks, and an introduction is never a guarantee about a person. What we do have are clear community rules, in-app reporting and blocking, and a commitment to act on every report. Juno is also designed to remove bad actors from the pool. Read our Community and Safety Guidelines.
How do I delete my data?
You can delete your account and data at any time. The steps are on our Delete Account page.
Anything else? Write to matt@hello-juno.com and he will answer.